Chapter 24 / 15 tips

Seeking medical care: How to save money and avoid unnecessary hassle✳

This section focuses on the practical steps involved in getting medical treatment — which hospitals to visit first, how to transfer between levels of care, and where you can cut down on expenses. It also explains how to wait in emergency queues, what evaluations and documents are required after serious injuries, and what benefits you may be eligible for (see Section 7). Long‑term management of chronic diseases is covered in Section 16, while immediate actions at the scene of an emergency are described in Section 13. The content is largely based on the “Several Measures on Accelerating the Development of a Hierarchical Medical System” issued by the General Office of the State Council in April 2026. This system directs patients to hospitals according to the severity of their condition. The document explicitly links using primary‑level facilities with lower medical costs. However, implementation varies by region, so the national rules outlined here should be cross‑checked with local policies issued by your social insurance and health authorities. Your “coordinated region” is simply the area where you’re enrolled in medical insurance — usually a city.

English, Russian and Spanish use dlgrv’s unofficial translations. Newly revised entries appear in the Chinese original until a checked translation is available. The author’s latest Chinese text is authoritative. Translation revision: dlgrv/HowToLiveBetter · b25fa8a

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01Evidence A

For common illnesses, patients should first visit community clinics; referrals then proceed stepwise to larger hospitals, after which the hospital deductible is calculated only once

Go to the community clinic first. If the clinic then refers you to a large hospital for a stay, the stretch you pay at the start carries forward, and you do not pay that stretch a second time. How the arithmetic works is set locally. In Sichuan you only make up the difference between the hospitals' deductibles. If a large hospital transfers you back to the community clinic to continue the stay, the same illness is not calculated again during that period.

Cost

No expense is required. You must first make a trip to a co…

Benefit

For an insured patient referred up step by step from primary care, the inpatient deductible at the higher hosp…

02Evidence A

Within the same medical insurance region, the lower the hospital level, the higher the reimbursement rate — the difference is roughly 10 percentage points

The document requires that, for the same inpatient bill, a lower hospital level reimburses a higher share. Localities have to open a gap between levels, about 10 percentage points for each step up. On a bill of 10000 yuan, if the share paid back drops from 80% to 70%, what you pay yourself goes from 2000 yuan to 3000 yuan. Newly added yibao (basic medical insurance) funds also tilt toward primary care.

Cost

No direct cost involved. The real challenge is resisting t…

Benefit

The document requires regions to differentiate inpatient reimbursement rates between levels of medical institu…

03Evidence A

Go to a major hospital via a referral from a local clinic or the hospital’s referral center — don’t turn to scalpers

This applies to tightly integrated medical alliances, which link hospitals and community health services. The lead hospital in a medical consortium has to hold back a share of appointment slots and beds for people referred up from primary care. The hospital also has to set up a referral center, or name a fixed department to handle referrals, with full coverage by 2027. Failing to get a slot does not mean there is no way in. You do not need to go to a scalper.

Cost

No direct cost, but an extra referral step is required.

Benefit

Lead hospitals in tightly integrated medical networks must reserve a specific share of appointments and beds f…

04Evidence A

Before seeking medical care outside your home province, ask locally first — the need for such care should ideally be assessed by an associate chief physician or higher

A doctor of associate chief rank or above at a secondary or tertiary hospital should generally assess whether you need care elsewhere. Reimbursement for temporary out-of-area treatment may differ from that at the same hospital tier where you are insured; local rules apply. Ask locally before leaving rather than discovering lower reimbursement after arrival.

Cost

No cost involved. It simply requires asking a few extra qu…

Benefit

Whether cross-pool and cross-province care elsewhere is necessary is, in principle, assessed by staff at assoc…

05Evidence A

Stop treating tertiary hospitals as mere prescription hubs — stable chronic disease patients should turn to primary care

Looking up and copying your own records is a right the law gives you. Outpatient records, the inpatient record, lab slips, images, surgery and anesthesia records, pathology material, and the bill can all be copied. The hospital has to name a department or a person to take the request, and it may charge only the materials fee. Changing hospitals, having another doctor look again, claiming on commercial insurance, and a real dispute all rest on this stack of papers.

Cost

No monetary cost involved. The real challenge is breaking…

Benefit

Tertiary hospitals can better focus on emergency care, critically ill patients, and complex medical issues by…

06Evidence A

If you have doubts about treatment, request to seal the medical records on the spot; both parties must be present, a list must be drawn up, and each side gets a copy

If you’re unsure about any aspect of your treatment, you have the right to request that your medical records be sealed. Both you and the medical staff must be present for this process, which involves creating a detailed list, signing and stamping it, and each side receiving a copy. If the records aren’t fully completed yet, only the finished portions should be sealed first; the rest can be sealed later. Should you suspect that an intravenous infusion, blood transfusion, injection, or medication caused a problem, the actual fluid bag, medicine vial, and infusion set must also be sealed together with the records.

Cost

No cost at all. Simply ask the hospital to seal the record…

Benefit

Regulations clearly state that “whenever a medical dispute arises and it is necessary to seal or unseal medica…

07Evidence A

After every medical visit, keep a personal copy of your medical records, test reports, and imaging scans

The emergency department does not go by who arrived earlier. It sorts people into Level I through Level IV by how serious the condition is. The place that sets the level is the triage desk at the emergency entrance, not the registration window. When you arrive, report the most dangerous thing: heavy bleeding, not being able to get air, not being fully conscious, chest pain like a heart problem, or pain you cannot stand.

Cost

No cost involved. Hospitals may charge a nominal fee for p…

Benefit

The National Health Commission's 2024 edition of the emergency-medicine quality-control indicators says emerge…

08Evidence A

Even without money or ID, and unable to identify yourself, emergency care must be provided first

The state maintains an emergency medical assistance fund designed to cover emergency treatment costs for two groups of patients: those whose identities cannot be verified, and those whose identities are known but who cannot afford the bills. Healthcare facilities are prohibited from refusing, delaying, or shirking emergency care for any reason. Likewise, emergency dispatch centers cannot decline or delay responses due to payment concerns. Therefore, never hesitate to call for help just because you lack funds — this fund covers only the initial emergency phase; subsequent inpatient treatment still relies on yibao (basic medical insurance) and other medical assistance programs.

Cost

No cost at all.

Benefit

This emergency assistance program is intended for “patients experiencing acute, severe, or life-threatening in…

09Evidence A

A disability assessment waits until treatment has ended, or until the clinical result is stable

How much is paid depends mainly on which grade is given, and the grade depends on how much function is still lost after treatment. The standard says the assessment is done after treatment has ended, or after the clinical result is stable. Going for a rating before the bone has healed does not meet that requirement. An ordinary fracture that has healed and does not affect function generally does not get a grade.

Cost

The assessment fee runs from a few hundred yuan to 2000 yu…

Benefit

The assessment principle in the Classification of the Degree of Disability Caused by Human Injury is that it "…

10Evidence A

After treatment, functional impairments may indeed remain; apply for a disability certificate at the county-level disability association in your hukou area

A disability certificate is the threshold for receiving disability benefits. It is not proof of an injury. Disabilities fall into 7 categories: vision, hearing, speech, physical, intellectual, mental, and multiple. Each category runs from level 1 to level 4. The process is application, acceptance, assessment at a designated institution, public posting, review and approval, and issuance. It is valid for 10 years, and when it expires it is replaced free of charge. If you disagree with the assessment result, you can apply for a new assessment.

Cost

There is no fee for issuing the certificate itself. In pri…

Benefit

The disability certificate is “the legal proof of a person’s disability status and classification, serving as…

11Evidence A

Thank the doctors who saved you — send thank-you letters, banners, or satisfaction ratings instead of cash gifts. The rules prohibit money, not gratitude

Paying money in advance will not buy you a better place in line. Appointment slots, beds, scarce drugs, and the scheduling of surgery must not be traded for a favor. Afterward you may thank the doctor who saved your life, but do not give cigarettes, alcohol, or a red envelope of cash. If the doctor accepts them, that breaks the rules. To say thanks, fill in a satisfaction rating with care, or write a thank-you letter that names the person, or present a banner.

Cost

It costs nothing at all. Writing a thank-you letter or fil…

Benefit

Article 7 of the “Nine Guidelines on Ethical Conduct for Medical Staff” (No. 41, 2021) states: “Maintain order…

12Evidence A

Before getting a dental implant, ask what the package price includes; prioritize providers committed to price regulation, and do not trust low-price ads

After the 2023 concentrated price cut for implants, the overall fee for a routine implant fell from an average of 15000 yuan to 6000 to 7000 yuan. At a tertiary public hospital the service fee for a single routine implant is in principle no more than 4500 yuan. The implant and the crown are charged separately. Implants, dentures, and orthodontics are not reimbursed by yibao (basic medical insurance). Dental treatment items are generally reimbursed, and the local rules say which ones.

Cost

No expense. Before visiting, check the provider list on th…

Benefit

A January 2024 announcement from the National Healthcare Security Administration says the fee for a routine si…

13Evidence A

If the hospital says a nationally negotiated yibao drug is out of stock or not stocked, have the doctor write a prescription and buy it at a dual-channel designated pharmacy. It is still reimbursed under the rules

If the hospital says a nationally negotiated drug is out of stock or not stocked, that does not mean the drug cannot be reimbursed. If the drug is in this province's dual channel, have the doctor write the prescription as usual and buy it at a dual-channel designated pharmacy. The reimbursement policy is the same as buying it at the hospital. Under the national document, the hospital also must not delay stocking it on the grounds of the yibao (basic medical insurance) total, or of the share of revenue from drugs.

Cost

No money. You need the doctor to write a prescription, and…

Benefit

A negotiated drug is a drug the National Healthcare Security Administration priced with the manufacturer and t…

14Evidence A

For a chronic illness already diagnosed at a hospital and now stable, a refill can be a follow-up on that hospital's internet hospital. The first visit for this illness cannot be online

If a chronic illness was diagnosed at a hospital, the condition is stable, and the medicines to be prescribed are still those same ones, you can do a follow-up online with the original hospital, and the medicine can be mailed home. Where local yibao has brought this in, you can settle it directly with yibao. The first visit for this illness, or a change in the condition, means the doctor must send you to the hospital to be seen in person.

Cost

No money. You find the hospital's internet-hospital entran…

Benefit

What you save is the time of each round trip to the hospital and of queuing to register. The Interim Measures…

15Evidence A

During a hospital stay, ask for the bill and check it line by line. Ask about items that yibao (basic medical insurance) will not reimburse before you agree. If it does not match, complain to the hospital's price line first, and if that fails, report it to the yibao department

During a stay you can ask for a bill. It lists the unit price, the quantity, and the date of each drug and each test. For a drug or a test that yibao will not reimburse, other than emergency rescue, the hospital must have your agreement, or a family member's, first. If you find a repeated charge, or a charge for something that was not done, call the hospital's price-complaint line first. If the hospital does not accept it, report it to the yibao department.

Cost

No money. During the stay, ask for a bill every few days a…

Benefit

The Regulations on the Supervision and Administration of Medical Security Fund Use say a designated hospital m…

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